Legal

Terms & Conditions of service and use of website

iTerms and Conditions of use of this website
Website terms of use

Please read these terms of use carefully as they apply to your use of the Fastpost (Pty) Limited website. By using the Fastpost (Pty) Limited website, you agree to be bound by these terms of use. We may amend these terms of use at any time. Your continued use of the Fastpost (Pty) Limitedwebsite is considered to be acceptance of the amended terms of use.

Liability

Fastpost (Pty) Limited makes no warranties or representations about this website or any of its content. We are not responsible to you or anyone else for any direct or consequential loss suffered in connection with the use of this website.

We exclude, to the extent permitted by law, any liability which may arise as a result of use of this website. By using Fastpost (Pty) Limited website, you agree to indemnify us for any loss or liability arising out of your use of this website.

Fastpost (Pty) Limited intellectual property

Fastpost (Pty) Limited owns this intellectual property, including copyright, in all content of the Fastpost (Pty) Limited website. We are happy for you to link our website, however, it is your responsibility to maintain the currency of your links to our website.

We reserve the right to deny any person permission to link our website.

Links from this website

The external linked websites within the Fastpost (Pty) Limited website are not under the control of Fastpost (Pty) Limited. We do not take responsibility for the content in, or currency of, any externally linked sites. The inclusion of any link within our website does not imply endorsement by Fastpost (Pty) Limited of the linked website, nor does it suggest any relationship with the organisation linked.

SPAM

Fastpost (Pty) Limited publishes electronic addresses on this website to facilitate communication relating to our business functions. This is not to be inferred as consent by Fastpost (Pty) Limited or the relevant addresses to receiving unsolicited commercial messages or SPAM.

Electronic communications

When a user visits Fastpost (Pty) Limited or sends an email to Fastpost (Pty) Limited, that user consents to receiving communications from Fastpost (Pty) Limited electronically and agrees that all agreements, notices, disclosures and other communications sent by Fastpost (Pty) Limited satisfies any legal requirements, including but not limited to, the requirements that such communications should be written in writing.

Framing

No person, business or web site may frame this site or any of the pages on this site in any way whatsoever.

Spiders and crawlers

No person, business or web site may use any technology to search and gain any information from this site without the prior written permission of Fastpost (Pty) Limited.

Disclaimer

Apart from the provision of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither Fastpost (Pty) Limited nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or representations or warranties, implied or otherwise, that amongst others, the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free. Users are encouraged to report any possible malfunctions and errors to admin@fastway.co.za the person referred to in clause 1.

This website is supplied on an as is basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with Fastpost (Pty) Limited that the service available from and through this web site will meet the user's individual requirements and be compatible with the users hardware and/or software.

Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of Fastpost (Pty) Limited and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.Neither Fastpost (Pty) Limited nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use of inability to use any product sold on this web site.

i Conditions of Carriage
iFASTPOST (PTY) LIMITED - Privacy Policy
Privacy and Protection of Personal Information

fastPOST understands that privacy is important to you, and is committed to taking all reasonable steps to protect the personal information of visitors to our website.

For the purposes hereof “personal information” shall be as defined in the Protection of Personal Information Act, No 4 of 2013.

What personal information does fastPOST collect?

The personal information we will collect from you includes your name, surname, sending address, delivery address, email address and contact numbers – these are not compulsory. We do not collect personal information that we do not need. Our website does not use persistent cookies.

Why does fastPOST collect personal information?

We collect this information so that:

  1. we can provide you with a guideline cost to deliver your parcel;
  2. there is confirmation that you are aware of our conditions of carriage.
What does fastPOST do with the personal information?

fastPOST uses it for the purposes set out in the previous paragraph. fastPOST does not sell, rent or trade your personal information to third parties. fastPOST will not disclose your personal information to a third party unless required by law.

Security

fastPOST takes reasonable steps to ensure the security of your personal information. The data is stored on secure servers located outside of South Africa. Our anti–virus software is frequently updated to protect our systems from computer viruses. Further, all fastPOST employees are required, as a condition of employment, to treat personal information held by fastPOST as confidential. However, you should be aware that the internet is not a secure environment. We cannot protect personal information before it reaches us.

Accuracy of information

It is your responsibility to ensure that the information you provide is accurate and complete. If appropriate, it is also your responsibility to ensure that your personal information is kept up to date.

Privacy Policy

You have the right to ask us to update or correct your personal information when it is inaccurate,incomplete or out of date. If your personal details change, or you believe the information we hold about you is incorrect, please contact us so that we can update our records. We retain your personal information only for so long as required by law.

Contact Details

You have the right to seek access to your personal information handled by fastPOST. If you would like to contact us about any matter relating to privacy, our details are:
Email: admin@fastpost.co.za
Fax: (011) 234 4777
Telephone: (011) 234 9393
Postal: PO Box 663, Rivonia, 2128
Fastpost (Pty) Limited
Our Privacy Policy was last updated on 1 March 2016.

i International Shipping restrictions
Unacceptable items for carriage

fastPOST will not ship any item that is prohibited by any law, regulation, state, or local government. Below is a general list of materials that are strictly prohibited.

Summary list
Material classified as dangerous/hazardous
  • Explosives including fireworks
  • Firearms and firearm accessories: including butnot limited to ammunition, dismantled firearms,vision enhancement/zooming equipment, precisionand aiming equipment and distance measurementequipment.
  • Gases: aerosol cans, cigarette lighters, camping gascylinders - full or empty, fire extinguishers, etc.
  • Flammable liquids and solids: paint, alcohol, perfume,matches, petrol, kerosene, cleaning fluids, etc.
  • Combustible substances: matches, etc.
  • Toxic, poisonous, and infectious substances:pesticides, infected blood, etc.
  • Irritating substances
  • Corrosives: mercury - including thermometers, bleach,nail polish and remover, nitric acids, battery fluids, etc
  • Oxidizing substances: hair dye, disinfectants,fertilizers, etc.
  • Radioactive substances
  • Miscellaneous dangerous substances and articles like:dry ice, strong magnetized material, etc.
Others
  • Fake/dummy/replica/game/toy weapons, paintballguns, BB guns, antique weapons, swords, knives, etc.
  • Live or dead animals
  • Narcotics
  • Tobacco (certain destinations)
  • nt'l passports (certain destinations)
  • Foodstuff, plants/seeds (certain destinations)
  • Medicine Drugs, prescription (certain destinations)
  • Hazardous cosmetics and creams
  • All Liquids (also oils included in machine parts, etc.)
  • Batteries (Lithium, consumer batteries, car-boat-machine batteries)
  • Perishable goods
  • Indecent and pornographic materials
  • Items and substances, the possession or use of whichis prohibited by law
  • Money, payment cards, money orders, travelercheques, etc.
  • Articles of exceptional value: like jewellery, preciousmetals and stones, diamonds, works of art,antiques, etc.
Unacceptable items for carriage
Prohibited items
  • Live or dead animals
  • Prescription drugs
  • Illegal narcotic substances
  • Firearms(including parts)and ammunition
  • Fake/dummy/game/toyweapons, paint ball guns,BB guns, antique weapons, swords,knives, etc
  • Items thatcould beused as weapons (theseincludebut arenotlimited to decorative swords,kitchen knives etc.)
  • Human remains (including ashes)
  • Furs and skins(untreated)
  • Indecent goods & pornography
  • Any noxious substance
  • Plants/Seeds
  • Any unsolicited indecent item
  • Foodstuff
  • Perishable goods
  • Any inadequately packaged item
Valuable Items
  • Bullion
  • Cash or currency
  • Payment cards,travelercheques,etc.
  • Jewellery
  • Precious metals &stones
  • Works of Art
  • Antiques
  • Items of a fragile nature
  • Packages that are wet, leaking or emit any odor ofanykind
Dangerous Goods

All items, irrespective of packaging,listed in the IATA Dangerous GoodsRegulations are nottobesent by courier. These include:

  • Acid
  • Adhesive products (containing flammable liquid)
  • Aerosol cans (e.g. Hair spray)
  • Alarm devices (gas or battery powered)
  • Alcohol (more than 5 litres)
  • Alcohol (more than 70% byvolume)
  • Alkaline
  • Aluminum powder
  • Ammonial products
  • Ammunition
  • Anti-freeze
  • Appliances (containing batteries)
  • Asbestos
  • Batteries(contained in any appliance)
  • Batteries(made from lithium)
  • Batteries(car or wet cell)
  • Battery fluid
  • Blasting caps
  • Bleach
  • Brake fluid
  • Bullets
  • Butane
  • Camphor
  • Caps for starting guns
  • Caps for toy guns
  • Caustic soda
  • Charcoal
  • Chemicals
  • Chlorates
  • Chlorine
  • Christmas crackers
  • Cigarette lighters
  • Corrosives (e.g. nail polish)
  • Deodorant (aerosols)
  • Disinfectants
  • Drugs (unlessin prescription quantities)
  • Dyes
  • Explosives
  • Electronic items(containing batteries)
  • Essential oils (e.g. Eucalyptus, tea tree)
  • Fertilizers
  • Fire extinguishers
  • Fire lighters
  • Firearms
  • Fireworks (e.g. Skyrockets,sparklers, crackers)
  • Flammable liquids and flammable solids(e.g.perfume)
  • Flares
  • Flint lighters
  • Gas(e.g. Propane, butane, hydrogen, helium)
  • Gas cylinders (e.g. Camping gas cylinders– full or empty)
  • Glue (e.g. Flammable, quickdrying)
  • Grenades
  • Hair coloring/bleaches
  • Hairspray (aerosol)
  • Highly magnetic,polymerizable goods
  • Igniters
  • Insecticides
  • Kerosene
  • Laundry detergents
  • Lighter fluid
  • Liquid nitrogen
  • Lithium batteries
  • Magnetic material
  • Magnets
  • Matches
  • Mercury
  • Mobile phones (unless batteryseparately wrapped)
  • Motor fuels
  • Nail polish
  • Nail polish remover
  • Narcotics
  • Oven cleaners (which include caustic soda)
  • Oxidizing substances and organic peroxides(e.g.hair dye)
  • Oxygen cylinders
  • Paint (oil based)
  • Partypoppers
  • Perfume
  • Perfumery products
  • Peroxides
  • Petrol
  • Phosphorus
  • Plastic solvent
  • Poisons (e.g. Cyanide, lead, arsenic)
  • Propane
  • Radioactive materials
  • Shockabsorbers(gas or compressed air)
  • Signals, distress
  • Signals, smoke
  • Sodium
  • Solvents
  • Sparklers
  • Sulphuric acid
  • Swimming pool chemicals
  • Teatree oil
  • Textile dyes
  • Theatrical flares
  • Thermometers(mercury)
  • Toner(e.g. Photocopier)
  • oxic (poisonous)andinfectious substances
  • Toy caps
  • Toys(containing batteries)
  • Turpentine
  • Varnish (e.g. removers, thinners)
  • Weed killers
  • Zinc powder